Data Recovery

When asked "Do you have a recovery system in place?" many people will answer "Yes, we back up our data regularly."  Unfortunately, this may not protect you as completely as you may think.  Data backup and data recovery can be two different things.

Are you backing up the right data?
The only way to be certain that you are getting everything backed up properly is to do a complete backup (called an "image") of every disk drive in your company.  But doing so every day is time consuming and impractical.  You need a well designed and practical backup/data recovery policy that gets all valuable data without being too great a burden.

"I'm sorry, I was in a big hurry last night to get to my kid's ball game." 
Murphy's Law makes sure this will happen just when it will hurt the most.  A backup system needs to be automatic to be effective.

What about data on individual PCs and laptops?

Proper policies and procedures can help prevent loss of data stored on PCs on your network.  But if your users have laptops, PDAs or other portable devices, they may have valuable data (i.e. contact information at an important client) that needs to be protected.

How about encrypted data?
Some of your "power users" may encrypt data to keep it more private.  But if that data is important to the company , then what happens when Mr./Ms. Power User leaves the company?  You need to have the proper policies in place to prevent or recover from this type of data loss.

"HELP!!!"
Disaster can still strike, even if you have great policies and procedures in place (maybe you back up every night, but just lost that proposal you've worked all day on).  The first rule is "STOP USING THE COMPUTER AND CALL US."  If you accidentally deleted a file, then the less you use that computer, the greater the chances we can get it back.  We have many years of experience and understand how your computers organize and store data on the drives.  Often we can even recover your data if you've had a disk failure or formatted a drive.